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Refrigerator Repair Tips

Common Freezer Problems

Water is leaking on the floor by the freezer

When your freezer is leaking on the floor start to diagnose the problem by following these steps
  • Start by checking the manual or automatic defrost. If the freezer drains water at any other time then, there is a problem with the unit that will have to be addressed by an appliance repair professional.

  • Check the freezer's drip pan to make sure that it is not filled to the point of overflowing. If it is, simply remove the pan and dump the excess water.

  • If the drip pan is empty, make sure that the drain hose is connected to the coupler and that the hose has not become pinched or cut. If it has been cut, use a hose coupler into the hose and clamp it.

  • Check the hose clamp to verify that it is positioned to meet the coupler.
    If these suggestions don't resolve the problem, call an appliance repair professional to further diagnose and repair the problem.

Freezer won't run

When your freezer does not run start to diagnose the problem by following these steps.
  • Make sure that he freezer is plugged in and the outlet is working (plug in a lamp to test).

  • If the outlet is not working, verify that there are now tripped or blown circuit breakers.

  • Inspect the freezer's electrical cord for signs of damage.

  • Element extension cords as a way to plug in your freezer.

  • If all of these suggestions check out, it is most likely the freezer wiring. Most likely a short that needs to be repaired.

Significant frost buildup in freezer

When your freezer has significant ice buildup start to diagnose the problem by following these steps.
  • Check to make sure that the door seal is not damaged. The slightest tear or hole is enough to cause ice build up.

  • Make sure that your freezer is not too full.

  • Check the thermostat to make sure it is set correctly or to see if it is defective or damaged.

  • Check the freezer's defrost mechanism.

  • One the problem is solved, remove the ice build up slowly by letting it melt on it's own, collecting the water in a pan.

  • If these suggestions don't resolve the problem, call an appliance repair professional to further diagnose and repair the problem.

Freezer temperature is too warm

  • Check to make sure that the door is fully closed.  The slightest crack will impact the temperature.  This could be food from the inside that doesn't quite fit and is pressing on the door, to a failed seal that is letting warmer air into the freezer.

  • Make sure that the freezer items are not blocking the vent fan.  If the fan can't circulate cold air efficiently, it will aid in warmer temperatures.

  • If you are hearing irregular noises from the freezer, it could indicated a failing evaporator fan.  In most cases this will need to be replaced.

  • Check for a defective or damaged thermostat.  If there is frost on the coils, put the freezer into defrost mode and wait to see if the defrost heater starts.

  • Check the condenser fan to make sure it is not blocked or damaged.  Remove the blockage or if damaged, replace the fan.

  • Confirm that the start relay is working.  The start rely provides the power to start the compressor.  If it defective or damaged, if can start the compressor and your freezer won't be cold.

  • Inspect the thermistor and determine if it is defective or damaged.  The thermistor regulates temperature and based upon the issue, it will make the freezer either too warm or too cold.

  • Check the compressor to see if it is defective or damaged.  The compressor circulates the refrigerant through the condenser coils and evaporator.  If the condenser isn't working, the freezer will never get cold.

  • If these suggestions don't resolve the problem, call an appliance repair professional to further diagnose and repair the problem.

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